Our commitment
Your privacy is our priority
LMC13 believes your data belongs to you. That's why we keep you fully informed at every step with complete transparency.
SSL Encryption
All your data is protected with 256-bit SSL encryption. No third party can ever access or read your information.
Not sold to third parties
We never sell your personal data to third parties. Your data is used solely to improve our services.
Your control
You can view, correct, or request deletion of your data at any time — no hassle involved.
Secure Servers
Our data servers operate in internationally certified, secure facilities. Regular audits and monitoring ensure your data remains intact.
Ad Preferences
You can opt out of marketing emails or notifications at any time. Your preferences guide us.
Transparent Policy
Our Privacy Policy is written in plain, straightforward language so you can understand every detail clearly — without any legal complexity.
1. Introduction
LMC13 (referred to as "we", "us", or "the platform") is a trusted online gaming service committed to delivering the best experience for players in Bangladesh. This Privacy Policy explains how we collect, store, use, and protect your personal information.
By using our website or app, you agree to this Privacy Policy. Reading this policy alongside our Terms and Conditions will give you a complete understanding of how LMC13 handles your data.
Your privacy is not just a legal obligation for us — it is an ethical responsibility. We believe transparency is the foundation of trust.
2. Information We Collect
LMC13 only collects the information needed to provide you with the best service. We never collect unnecessary or excessive data.
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account verification and age confirmation |
| Contact Information | Email, mobile number, address | Account registration & support |
| Financial information | Payment methods, transaction history | Deposit and withdrawal processing |
| Technical Information | IP address, browser, and device type | Security & Fraud Prevention |
| Gaming history | Bet amounts, game types, win/loss records | Service Improvement & Responsible Gaming |
Beyond the information you provide directly at registration, some technical data is collected automatically while you use the platform. This is standard practice across all online platforms.
3. How Your Information Is Used
LMC13 uses the information you provide solely for the purposes listed below. We never use your data for personal gain.
- For creating and managing your account.
- To process deposit and withdrawal transactions.
- To provide customer service and support.
- To prevent fraud, money laundering, and illegal activity.
- To ensure responsible gaming features are in place.
- To fulfill legal and regulatory obligations.
- To keep you informed of promotional offers and bonuses, with your consent.
- To improve platform performance and enhance the user experience.
Your data is never sold to advertising agencies, data brokers, or any third parties.
4. Data Storage & Security
Your data is stored on secure servers that meet international standards. LMC13 uses the following technologies and practices to keep your information protected:
- 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted.
- Firewall & Intrusion Detection: Round-the-clock monitoring is in place to prevent unauthorized access.
- Restricted Access: Only authorized staff can access your data, and only when required for their work.
- Regular Security Audits: Third-party experts regularly audit our systems.
Your data may be retained for a specified period after account closure to meet legal obligations. Once that period expires, your information is securely deleted.
5. Cookie Policy
LMC13 uses cookies in your browser. Cookies are small text files stored on your device that help improve your experience on the platform.
- Essential cookies: For maintaining your login session and security — the platform cannot function without these.
- Functional cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which pages are visited most — this is entirely anonymous.
- Marketing Cookies: Active only with your consent.
You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause some features to stop working.
6. Sharing Information with Third Parties
LMC13 never sells your data. However, to operate our services effectively, we share limited information with a select group of trusted partners:
- Payment Providers: Only the financial information strictly necessary to process transactions.
- Identity Verification Services: To complete the KYC process.
- Cloud and hosting services: For data storage — all information is kept encrypted.
- Law enforcement: Only when required by law or legally binding obligation.
All our partners are bound by the same privacy standards we uphold. Your data is equally protected on their end.
7. Your Rights
You have full rights over your personal data. LMC13 respects and is committed to upholding the following rights:
Right to access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that the use of your data be restricted under certain circumstances.
Right to Data Portability
You may request a copy of your data in a structured, readable format.
Right to object
You may object to your data being used for marketing or analytics purposes.
To exercise any of these rights, contact our support team. We typically respond to requests within 30 days.
8. Children's Privacy
LMC13 is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, the account will be immediately closed and all associated data will be deleted.
If you know of a minor using LMC13, please notify us immediately.
9. Policy Changes
We may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
A "Last Updated" date is shown at the top of each policy. Checking this page regularly will keep you informed of any changes.
10. Contact
For any privacy-related questions, requests, or complaints, please reach out to our data protection team. We are available to assist you in both English and Bengali.
Privacy email: [email protected]
General Support Email: [email protected]
This Privacy Policy was last updated in January 2026. LMC13 reserves the right to make necessary changes at any time.